How to use Telemedicine
Sign up for the DialCare plan of your choice, complete your registration and account setup.
RECEIVE DOCTOR CONSULTATION OR COUNSELING SESSION
Discuss your symptoms with a doctor or mental health professional on your favorite device, from the comfort of your home or while you're on the go.
START FEELING BETTER!
Let DialCare doctors and mental health professionals guide you back to health.
How to Use Your Careington Plan
It's easy to use your plan. Once you have joined the plan and received your membership kit, simply follow these directions and start using your membership card immediately! (Some discounts will have specific directions on how to use. Please review your membership kit for details.)
- Keep your membership card with you at all times so it will be easily accessible to present at provider locations. You must present your membership card at the time of service to receive a discount.
- To locate and verify participating providers in your area, simply call Member Services at (800) 290-0523. When calling to schedule an appointment, please refer to your membership card for proper network identification when speaking to a participating provider's office.
- You are responsible for paying the provider the entire discounted fee at the time the service is provided.
If you have any questions about how to use your plan, call our Member Services department toll-free at (800) 290-0523 from 7:00 a.m to 7:00 p.m. CT Monday through Friday, for prompt and friendly assistance.